Voice AI Active
SupportIQ Voice Agent
Customers call this number and speak directly with our AI agent. It handles FAQs, order lookups, appointment scheduling, and warm transfers — 24/7, no hold times.
Call 1-833-240-2485Try it live
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Total Calls
0:00
Avg Duration
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Avg QA Score
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Escalated
How Voice AI Works
1
Customer Calls
Inbound call hits the SupportIQ number. Azure Communication Services routes it to our webhook.
2
AI Converses
Azure OpenAI processes speech in real-time. The agent uses the same tools as chat — order lookup, refunds, tickets.
3
QA Scored
After the call, the transcript is analyzed for sentiment, resolution quality, and compliance. Flagged calls go to humans.
Recent Calls
| Caller | Duration | Status | Score | Summary | Date |
|---|---|---|---|---|---|
| No calls yet. Call 1-833-240-2485 to test the voice agent. | |||||